Manager's unreasonable response startles convenience store employee after they close the store when facing 16-hour shifts alone after coworkers' no-show and manager fails to respond: 'Why is it always my fault for not wanting to work 16 hours'

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    Manager makes me work 14 hours if 3rd shift doesn’t show up, rather than letting me close and go home. Could use some advice

    I work at a convenience store, there's only 6 employees My manager works 4am-1pm, so she's asleep by around 6pm Anyway, I work 2pm-10pm. Sometimes the lady who works overnight doesn't show up
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    A convenience store lit ambiently at night
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    Therefore, I'm expected to stay until the manager gets there in the morning. However, I've closed up once or twice recently and she gets furious. Usually sends me a nasty text about how that's "job abandonment" and how "I'll get fired if I do it again."
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    The real question is, why is it always my fault for not wanting to work 16 hours, but never my coworkers fault for not showing up. My manager always says call me or the assistant manager if she doesn't show, one of us will relieve you. But then when I do that, they're both asleep
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    It's just annoying how my manager would rather us work 16 hours than close the store. I don't understand. Maybe it's to avoid corporate yelling at her, who knows
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    Cheezburger Image 10629582080
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    NoContribution9322 Once you call them and they don't answer leave.... If they tell you anything be like you didn't show up not my problem
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    Spirited Taste4756 If they aren't firing the person that's actually abandoning their job they ain't about to fire you.
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    the_quiet_familiar I would tell the management team you need a plan of action for what they'd like you to do going forward when your coworker doesn't show, you can't work the double, and they don't respond to your calls for coverage. This should be done in email or text, so you have their response in writing.
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    If their answer includes just keep calling, tell them you'll do so for 10 minutes (or whatever number of minutes you feel is reasonable) and then if you don't get a response, you will have to lock up the store because you can't put off your own commitments going forward.
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    Then do it, and notify them in writing if it comes down to it. For example: "Ms. ManagerA, it's now 10:10pm and Coworker is not here. I've called you, coworker, and ManagerB each 3 times with no response. As we've previously discussed, I have prior commitments and cannot stay any later. I've completed closing duties, and am locking up the store and will return at (next scheduled shift date/time)"
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    Things you may want to keep in mind: 1. If you quit or are fired, they will have even less coverage. If they're not firing your coworker, odds are low they will fire you. 2. You don't have to justify why you're not able to work a double, in fact you shouldn't the more - detail you provide on why you won't/can't, the more ammo you give them to make a rebuttal
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    3. their actions show they are not great managers so it's not a bad idea to start looking for a better job 4. knowing local labor laws never hurts, and may help you if you need to take future legal action
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    5. document it, or it didn't happen - If things come down to it, the more ammo you have to protect yourself the better (even if you never use it 6. HR is there to protect the company, HR often sees management as an extension of the company. Govern yourself accordingly
  • 15
    BubblyDrama1652 It is the responsibility of your manager to find coverage, tell this lady to pound sand next time.

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